Artificial intelligence is reshaping the real estate industry, and a groundbreaking AI-powered agent is leading the charge. In Portugal, real estate brokerage firm Porta da Frente Christie’s has seen a remarkable $100 million in sales generated by an AI real estate agent developed by Israeli startup eSelf AI. The AI agent, capable of answering inquiries 24/7, offering virtual tours, and streamlining property searches, is redefining the real estate sales process.
Revolutionizing Property Sales with AI
Porta da Frente Christie’s, a luxury real estate firm, integrated eSelf AI’s large language model (LLM)-driven virtual agent into its sales operations. This AI-powered agent can instantly retrieve details on more than 5,000 properties, ensuring that prospective buyers receive accurate information without the delays typical of human agents.
According to João Cília, CEO of Porta da Frente Christie’s, the AI agent has been a game-changer. “It is impossible for a physical agent to remember every detail about thousands of properties, but an AI agent has instant access to all this information. As a result, customers get a much more efficient experience,” Cília explained in an interview with Fox Business Digital.
How AI Enhances Customer Experience
The AI-powered agent provides several key benefits:
- 24/7 Availability: Customers can inquire about properties, schedule virtual tours, and receive detailed information anytime, overcoming time zone barriers for international buyers.
- Personalized Recommendations: By gathering input on location, budget, and property preferences, the AI agent quickly narrows down options that fit the buyer’s criteria.
- Virtual Property Tours: Prospective buyers can view properties remotely, getting a realistic sense of space and amenities before scheduling in-person visits.
- Reduced Workload for Human Agents: By handling initial inquiries and searches, the AI agent allows human consultants to focus on high-value negotiations and closing deals.
AI in Real Estate: The Future of Property Transactions?
The real estate industry has been gradually adopting AI-driven solutions, with major firms investing in predictive analytics, chatbots, and automated valuation models. In 2023, a PwC report indicated that 65% of real estate firms were actively integrating AI to improve operational efficiency and enhance customer experiences.
With its ability to process vast amounts of data and provide immediate responses, AI is poised to reshape the way properties are bought and sold. Cília believes that AI agents will eventually replace a significant portion of traditional real estate consultants, making transactions more cost-effective and efficient.
Next Steps: AI’s Expanding Role in Real Estate
As AI adoption grows, industry experts anticipate that similar virtual assistants will become standard in property sales worldwide. Companies like Zillow, Redfin, and Realtor.com are already experimenting with AI-based customer service solutions to improve engagement.
The success of eSelf AI’s agent in Portugal could set a precedent for real estate firms globally, signaling a major shift toward AI-driven transactions that prioritize speed, convenience, and data-driven decision-making.
